Real concerns. Straight answers.

Paste your website link. We read the site, find your social accounts, and show your audit on screen in under a minute, with no card required. Leave a phone number or email to open the full audit. If you join as a testing property, we start with a free call to connect your accounts and shape your first campaign. You confirm which photos belong to you, and connect Instagram in four guided steps. No calendar, editing, or replies to configure. SUBAGEN proposes the month’s plan. You approve it. Your main task is one guided phone shoot a month.

One phone shoot a week: about thirty minutes, guided shot by shot. Schedule it and add it to your calendar. Then watch your videos in “To approve” when you have a moment, and reply to guests on your phone if you choose. No editing, caption writing, or scheduling. We haven’t measured video approval time yet, so we don’t publish an estimate.

Before asking you to film, SUBAGEN finds travel and hospitality posts performing well above their account’s usual results on Instagram, TikTok, and YouTube Shorts, in France and worldwide. Each idea explains why it worked, then shows a version for your hotel using its real strengths: a short script to read on camera or as a voiceover, scrolling on screen, plus supporting shots. During the shoot, an example plays beside each shot with a simple instruction: where to stand, how to frame it, and how many seconds. Blurry or short takes are flagged right away. There is no magic posting hour. At first, videos go out at times suited to your property type. Once a network has enough measured posts, we use your own best times, with one slot in five kept for testing. See “Your best times” in Planning.

SUBAGEN was designed for phones first. Filming, approving videos, and replying to guests all happen there. It is the same app on phone and desktop: it opens in your browser and installs on your home screen without an App Store. On your phone, five tabs sit along the bottom with the camera in the center. On desktop, you get a full-size calendar and file uploads. There is no app to update.

The app, guest replies, and support are currently in French. SUBAGEN was built for properties in France, with their weekends, public holidays, and seasons in mind. The team replies in French. The public site and free hotel audit are available in English.

One rule: every video is offered to you first. If you don't respond, it is approved automatically 48 hours after it becomes available (never sooner), with a reminder 24 hours before. A video flagged by our quality check, or with no footage of your property, is never approved on its own: it waits for your review. If you prefer, choose “I approve everything” in your settings: nothing goes out without your consent. Either way, you can remove a video until it is published. On TikTok, nothing goes out on its own: TikTok doesn't allow automatic publishing yet, so your video waits in your TikTok app and you tap Post to publish it publicly.

You approve. We prepare and publish. On TikTok, your video waits in drafts. SUBAGEN publishes Instagram Reels, carousels, and photos, plus Facebook and X posts, at the scheduled time without you opening anything. Instagram and Facebook are in testing. YouTube Shorts are sent automatically; until Google approves SUBAGEN, YouTube may keep them private, and you can make them public with a tap. TikTok has not yet approved SUBAGEN: your video arrives in drafts with its caption ready to copy, and you publish from TikTok. For a trending sound, save it to your TikTok favorites, then choose it in the draft under Sounds, then Favorites. TikTok does not let tools add sounds for you. LinkedIn supports your property’s Page only, never a personal profile, once LinkedIn grants Page access. We’d rather tell you here than let you discover it after paying.

Here is the real status, network by network. Instagram and Facebook: published for you at the scheduled time (in testing). X: published for you. YouTube: the Short is sent to your channel; until Google approves SUBAGEN it stays private and one tap makes it public, and automatic public publishing will follow that approval. TikTok: the video lands in your TikTok drafts with its caption ready, and you tap Post. LinkedIn: coming soon. Instagram and Facebook Page messages and comments arrive in Messages, in testing. TikTok private messaging is unavailable in Europe. Only comments will be added once TikTok grants access to SUBAGEN; calls to action point to your website. The Publishing page has the current network-by-network details.

Film in 1080p on your phone. Uploads resume automatically if interrupted. Every take is checked during the shoot: if it is blurry or too short, you’re told right away so you can redo it. The edited video is rendered for each network, vertical for Reels and Shorts, and you see exactly that version in “To approve.” Instagram and other networks recompress incoming video. We can’t prevent that, but we send a file in the correct format. On iPhone, when importing an existing video, tap Options, then Current in the picker. Otherwise, the phone may reduce its quality; the app warns you if that happens. Current limit: 50 MB per uploaded file.

We use Meta’s official publishing access, not a workaround. We can’t say how Instagram’s algorithm treats every post. Nobody outside Meta knows, and we won’t claim otherwise. With SUBAGEN, you can check for yourself: video views are recorded after one, three, and seven days, so you can compare with posts you publish manually. Videos are designed to hold attention, with a hook, captions, and a length based on a successful example. That matters more than which tool presses Publish. View tracking is in testing.

No images of your property are invented. Videos use your photos and footage filmed on your phone. Editing follows the pacing, cuts, and on-screen text of a successful reference, with a choice of three hooks and captions. Request changes in one sentence. Our royalty-free music library is still being assembled. In the meantime, videos keep your original audio, and you choose sounds in TikTok drafts. Guest replies follow the tone of your website and Instagram captions, using only confirmed facts: rooms, prices, hours, parking, and pets. Test practical answers yourself before enabling them. Automatically sent replies are labeled “Automatic message.” We don’t pretend an automated message is you.

We reply to you, in French. In the app, “A question?” answers common questions immediately using this FAQ and the user guide, and says when it doesn’t know. “Talk to a person,” or the “Write to the team” form on the Help page, opens a request with a reference number. The screen immediately tells you whether the team was notified. Replies arrive in Help, under “Your requests.” Once notified, the team replies within 24 business hours. It’s the same team that has been helping your property since the audit.

SUBAGEN is for properties without a marketing department: independent hotels, B&Bs, vacation rentals, and small groups. Campaigns start with what your property actually offers (spa, food, view, breakfast, season), so a guesthouse and a thirty-room hotel won’t get the same plan. Each property gets its own campaign, videos, and results. Pricing takes the number of properties into account; the rate card is being finalized, so let’s talk. A single login to switch properties and team collaboration are coming soon.